We tailor all our sessions to meet the specific needs of each of our clients. We can design targeted workshops to address any speciﬁc problems you are encountering, or you may prefer to use them to lead a wider culture change rollout.
Sessions are delivered by our highly experienced facilitators – or we can train and accredit your own people via our ‘Train the Trainer’ programme.
All of our sessions include tried and tested decision-making and personal effectiveness techniques to overcome the initial fear of tackling challenging situations – and are illustrated with first hand and documented accounts of household names behaving unacceptably towards colleagues.
We also supply every delegate with our Active Bystander toolkit – a take-home booklet containing assertive verbal and non-verbal language techniques to use when mounting a challenge or reporting bad behaviour.
Direct training is delivered in the form of group workshops. The usual duration of each session is one hour, though we can extend this at your request.
Sessions are booked in half days (normally two sessions) or full days (normally four sessions).
If you prefer to use your own in-house trainers, we can train and accredit them to deliver Active Bystander. This option is more cost effective and gives you more flexibility as you can deliver sessions when and where you want to – and you can take as long as you like to deliver the whole programme.
The accreditation process begins with intensive ‘train the trainer’ sessions and a quality control assessment at the end. As long as they meet the required standards, we then accredit those individuals to deliver Active Bystander to your teams. We also provide you with training materials, including our take-home toolkit. These can be branded with your logo and colours – or you can use ours. We also provide you with evaluation tools so you can monitor the progress and impact of your Active Bystander programme as it progresses.
Our ‘train the trainer’ sessions also include advanced training, coaching and facilitation techniques which can be applied more broadly beyond Active Bystander and contribute to your training team’s continuing professional development.
Once your trainers have begun to deliver Active Bystander for you, we provide them with ongoing support in the form of coaching/mentoring and a rapid response email and advice service.